The Ordinary Effect
Welcome to The Ordinary Effect—the podcast that shines a light on life’s most overlooked moments. Each episode explores something you’ve likely seen, felt, or wondered about—but never really unpacked. Whether it’s a tiny social habit, a quiet cultural shift, or just that odd thing people do on elevators, host Guido Piraino digs beneath the surface to reveal the deeper meaning behind the mundane. It’s smart. It’s human. It’s what happens when you start paying attention.
The stuff we all notice—but rarely talk about.
Subscribe and join the conversation—new episodes every week.
The Ordinary Effect
The Hidden Cost of Bad Service: Why Trust Matters More Than Price
•
Guido Piraino
•
Season 1
•
Episode 11
Is this reasonable… or just ridiculous?
In this episode of The Ordinary Effect, host Guido Perino unpacks the growing frustration many of us feel but rarely articulate: Why is good service becoming so rare? From home repairs to car buying, Guido explores real-life examples that highlight how far companies have strayed from transparency, trust, and follow-through.
What you’ll hear:
- A brutally honest account of trying to buy a simple patio door—and the bizarre sales tactics that followed
- The true cost of poor communication and lack of follow-up
- Why “value for money” means more than just the lowest price
- How meaningful business relationships can still exist—and what sets them apart
This isn’t just a rant. It’s a thoughtful look at the invisible friction that affects our everyday lives and decisions. If you’ve ever walked away from a transaction feeling disappointed or unsure, this one will hit home.
